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12 posts from September 2009

09/04/2009 Is Your Boss a Vampire?

This is what happens when you watch too many episodes of True Blood and read too many great Harvard Business blogs: You start seeing connections. And I'm starting to see them between leadership and otherworldly creatures.

Actually it was an old colleague of mine who introduced me to the concept of Vampires. She didn't believe in the live-by-night bloodsucking kind. She believed, instead that certain live people were vampires. They were usually kind of lifeless and somewhat unhappy individuals who tried to surround themselves with energetic people so that the energy and life would rub off. When that didn't work, the vampires would try to create as much conflict as possible, especially in the work place. She believed they fed off of other people's angst, worry, and feelings in general.

As we talked, we realized that a lot of bosses seemed like vampires. Many were unhappy and pale and they just could not let well enough alone. They needed high drama, and if a client couldn't provide it, they would.

Just like in True Blood, in the same way that Eric is now in Sookie and Lafayette's head, the vampire boss got in yours. You'd sense them all the time.


From a leadership perspective Vampire bosses thrive in times of uncertainty, especially in the job market. Since you can't drive a stake through your Vampire boss' heart, and not responding to the drama can get you in trouble, the only thing you can really do is leave. Unless, of course, the job market stinks, or there's a recession or a million other good reasons. One thing is for sure: just as Bill will never be human again, you'll never cure your vampire boss.

But it's a short-term leadership strategy. Vampire bosses can't retain talent because sooner or later people get tired off getting sucked dry. If you're in the job market, ask the recruiter about high turnover rate. It might be an indication of a Vampire boss.

While we're on the subject of leadership and True Blood, I have had a boss who was more like Maryanne's Maenad. It's not a bad leadership strategy at times, especially when the work is really repetitive: Make it fun, all the time, with whatever tools you have. People will buy into it and embrace it, and they'll overlook little foibles like the company not really having a solid business plan.

When I worked for my Maenad over a decade ago, I couldn't get anyone to take any of the work or deadlines seriously. It drove me nuts. The boss actually told our biggest client, one of the largest insurance agencies in the country at that time, to f*** off (really) because she couldn't get an extra $5K from them on a project, even though we had a new $250K project lined up. The client left in a hurry.

I don't know what's going to happen in True Blood, but my Maenad's VC god came in, at least for a while. And then it left.

I always hope that the successful companies don't have to rely on inhuman bosses and leaders to succeed. The shift of our times to people having more control and more dialogue should show up in our corporate culture as well. But change in the corporate world, as we all now, sometimes happens very slowly.

How about you? Anyone have a boss who's a shape shifter?
09/02/2009 Twitter: More Like a Frat House and Less Like the Neighborhood Bar?

I have to admit, that while I still love Twitter, it's not as exciting as it was earlier in the year. Maybe it's not as new or shiny as it was; or maybe I'm just using it in a more mature way. Those seem plausible, but they're both wrong.

What's missing these days from Twitter is the vast sense of discovery and unexpected connections between new people. It's there, but in a much reduced form. And I think that Twitter itself is to blame.

Here's what I mean: a year ago through the spring, I could discover great people like @inakiescudero, @iboy and @armandoalves by listening in on conversations they were having with others. I might have discovered them anyway, later, but who knows. The fact is that they were tweeting with someone I knew, I checked them out, and became richer for it.

Then, in the spring, Twitter changed its rules. We couldn't listen into other people's discussions unless we followed EVERYONE in the discussion. I didn't really think much of this until yesterday, when I got a tweet from @awolk responding to a comment I made. Here's what it looked like:

On the left is my @ reply column. @awolk has tweeted an @nrose and me. In my normal stream, that tweet doesn't show up. At all. It turns out that @nrose is a creative director at a digital shop, someone I'd never heard of, but who might be interesting to follow. Without that tweet, chances are I'd never hear about @nrose. So the Twitter changes have started to affect who I'll meet.

It's more like the Frat House. I can hang with the Bros, people I know. Everyone once in a while we'll let a group of newbies, and once in a while we'll have parties and ship in some Tweeties. Somehow the Tweeties (a phrase coined by my former colleague Todd Gallentine) find me and everyone else, even if we don't want them to.  But for the most part the Frat feels like a limited social environment.

The Neighborhood Bar, on the other hand, is a place you go to with friends but is a place you can meet new people. You listen in on conversations, an acquaintance walks in with someone you've never seen before, and your social scene expands. Of course, you can just sit at the bar ignoring everyone. But the point is that the Neighborhood Bar, unlike the Frat House, is where you can choose how social you'll be.

It's too bad Twitter isn't as social as it once was. Making that change didn't keep the spammers and Tweeties away, it just limited everyone else.

I hate it when the Good Old Days were only a couple of months ago. I wish Twitter would change back.

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